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FAQ: Artwork Related

What currency are the artworks priced in?
All artworks are priced in U.S. Dollars ($).
Are the artworks signed?

Yes, all artworks are signed by Anuska Dahal, on the bottom right front side.

Do the artworks come with a certificate of authenticity?

Yes, all artworks ship with a certificate of authenticity, which is also signed by Anuska Dahal.

Who is the artist behind the artwork?
All the artworks are painted and signed by – Anuska Dahal.
Is artwork included with Frames?
No, at AnuskArt, artwork does not come with Frames.
What Should I Expect After Making a Purchase?
Once you’ve completed your purchase at AnukArt, you’ll receive an Order Confirmation email. Subsequently, depending on the type of artwork, a shipping notification email will be sent. The dispatch time for this email may vary.

FAQ: Personalized Artwork

Do You Accept Custom and Personalized Artwork Orders?
Yes, we certainly do! Please connect with us using the Personalized Order Link. If there’s a painting from our gallery that you’d like us to recreate, or if you have a specific design or photo in mind that you’d like to transform into art, let us know through the order form. Don’t forget to specify your preferred colors or if you require a different size. We’re excited to craft the perfect piece of art for you.
What is the Preparation and Shipping Time for Personalized Orders?

Upon receiving a final order for personalized artwork, we begin the process of creating a unique piece just for you. This personalized artwork goes through a distinct preparation and approval process, which involves various email communications. We provide several photos and short video clips of the artwork for your approval.

The entire preparation process, which includes crafting the piece, the approval process, and allowing it to dry before shipping, typically takes about 20-30 business days. We ship the paintings via FedEx or UPS, which generally takes between 5-7 business days in most countries. Therefore, you can expect your painting to arrive approximately 30-40 business days after placing the order.

FAQ: Shipping & Delivery

How Can I Track My Shipment?
Once your artwork is dispatched, you’ll receive an email notification that includes tracking information. You can monitor the progress of your shipment by entering the tracking number on the respective shipping provider’s website.
Which Shipping Carriers Does AnuskArt Partner With?

AnuskArt collaborates with the following shipping providers:

  • UPS
  • FedEx
What are the Delivery Times for Artwork Purchased Online?
All artworks showcased in the gallery are prepared for shipping. At AnukArt, our goal is to deliver orders within a span of 7 to 10 days post-purchase. However, delivery times can vary from one country to another. Please note that personalized Artwork may require additional time.
Are There Any Separate Shipping Charges?
No, at AnukArt, we provide free worldwide shipping for all artworks.

FAQ: Return / Refund / Exchange

Is it Possible to Return, Exchange, or Request a Refund for Purchased Artwork?

We encourage you to select your artwork with care, as we do not accommodate returns, exchanges, or refunds. All purchases are considered final. For more details, please refer to our Return and Refund Policy.

Can I Return, Exchange, or Request a Refund for a Personalized/Custom-Made Artwork?

We regret to inform you that personalized or custom-made artworks are not eligible for return, refund, or exchange.

Personalized artwork undergoes a unique preparation and approval process, which includes various email communications. We provide multiple photos and short video clips of the artwork for customer approval. Once the artwork is finalized and approved, it is shipped to the customer’s address. Please note that we do not offer returns, refunds, or exchanges for personalized artwork. Once purchased, the artwork becomes your property.

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